Get Answers To Your Questions About SlimCycle®
Why don't you ship to AK, HI, PR, Guam or Canada?
Unfortunately, it would not be cost effective to ship to those areas without passing an exorbitant shipping charge on to you. We do our best to offer you the greatest value possible, and that requires sensible shipping costs.
What are SlimCycle's measurements?
When open: 42-inches H x 21.5-inches W x 43-inches L
When closed: 52-inches H x 21.5-inches W x 22-inches L
how much does SlimCycle® weigh?
SlimCycle® weighs 39 pounds, 6 ounces.
Do I need to assemble SlimCycle®?
Some assembly is required.
What is SlimCycle's weight limit'?
SlimCycle® can support a person up to 300-pounds.
Are there any height restrictions using SlimCycle®?
SlimCycle® has an adjustable seat that can accommodate heights of 4' 11" to 6'4".
HOW MANY BATTERIES DOES THE DIGITAL DISPLAY REQUIRE?
The digital display requires 2 AA batteries.
WHAT DOES THE DIGITAL DISPLAY SHOW?
SlimCycle's LCD digital display tracks time calories, distance, and speed, while the odometer shows mileage. When you rest your hands on the built-in heart monitor, the digital display will also display your pulse.
DOES THE DIGITAL DISPLAY SHOW ALL THE FEATURES AT ONCE OR DO YOU HAVE TO CYCLE THROUGH THEM?
To show your desired feature, scroll through pressing MODE. You will see the feature display on the screen.
HOW DO I MEASURE MY PULSE WHILE USING SlimCycle®?
Place hands on the heart monitor located on the handle bars. Your pulse will display in the digital monitor.
HOW MANY PEDAL SETTINGS ARE THERE?
SlimCycle® features 8 magnetic resistance settings for the pedals. Simply turn the dial below the handle bars to increase or decrease the pedal resistance. Always change the setting when the bike is not in use.
CAN I ADJUST THE UPPER BODY RESISTANCE BANDS?
The upper body resistance bands can be adjusted. To increase resistance, just push the band up through the handle to desired length, then pull through locking ring. To decrease push the band through the handle to desired length, then pull through locking ring. Only one side of the upper body resistance bands is adjustable. If you're unable to adjust the upper body resistance bands, try the other side.
HOW DO I ADJUST THE SEAT?
To adjust the seat on your SlimCycle® unscrew the triangular knob located below the seat. Pulling the seat up will give you more legroom.
HOW DO I CHANGE SlimCycle® FROM UPRIGHT TO RECUMBENT POSITION?
Locate the circular knob on the main frame (below seat adjustment knob). Twist to the left to loosen the bolt, but do not fully remove. Step on the rear foot and lift up on the bike while pulling the knob to adjust the angle.
IS THE SEAT HARD?
SlimCycle® boasts a 2.5-inch superior seat cushion and a memory foam back rest for support. The seat is not hard like other stationary bikes.
HOW OFTEN DO I HAVE TO WORK OUT UNTIL I SEE RESULTS?
It all depends on how much work you put into your SlimCyclee™ routine. Discuss your goals, lifestyle, and diet with your doctor to determine a realistic timeline.
WHAT IS THE APP THAT'S INCLUDED?
The app included with SlimCycle® is called Echelon™. It's designed to assist you on your SlimCycle® journey. Echelon™ gives you access to 8 On Demand classes and 6 scenic rides. The classes are absolutely FREE.
WITH WHAT PHONES ARE THE APP COMPATIBLE?
The Echelon™ app is compatible with Android and Apple devices.
DOES THE BIKE MAKE A LOT OF NOISE WHILE IN USE?
SlimCycle®is completely silent. You can enjoy background activities, like reading or watching TV without disturbance.
IS SlimCycle® EASY TO STORE?
Yes! SlimCycle® folds up like an ironing board and wheels away. It can easily fit in a closet for storage.
ARE THE HANDLES ADJUSTABLE?
Neither the handlebars nor the seat handles are adjustable.
WHAT ARE THE CONDITIONS OF THE GUARANTEE?
Your satisfaction is 100% guaranteed. If you are dissatisfied with your SlimCycle® for any reason, simply return the product within 30 days for an easy refund of your purchase price, excluding shipping and handling. See our return policy for more information. Exceptions may apply.
I ordered my SlimCycle® and it said shipping will take 3-6 weeks. Why so long?
Shipping MAY take 3-6 weeks. Throughout different times of the year demand is greater than others, so we always state 3-6 weeks. However, we always do our best to plan for those times of the year so we can avoid “back orders.”
Help! I placed an incorrect order. How can I change this?
What you want to do is call this toll free number for customer service: 1-855-306-1425. To find your order they will need your phone number (or email address if you provided it), last name, and zip code. They will absolutely get your order fixed for you. Keep in mind order processing takes a full 24 hours, so they may not have your order in the customer service system until at least 24 hours after you've placed your order.
I ordered SlimCycle®, but I haven't been charged yet. When should I expect to be charged?
We process your order within 24 hours, but we do not charge your card for the purchase until the order is shipped to your address.
SEE THE DIFFERENCE!
Facilitates Cardio Workout With Benefits Of Bike Riding
2 For 1 Workout - Cardio & Upper Body Strength Training
Transforms From An Upright Position To Recumbent Position
8 Levels Of Magnetic Resistance To Customize Your Workout
Large, Digital Display Tracks Calories, Distance, Speed, & More
Your Satisfaction is 100% Guaranteed
OFFER: Get your SlimCycle and transform your body for only 5 payments of $39.99 and FREE shipping and handling. We'll also include a library of 10 free on-demand virtual rides. Just download the FREE SlimCycle app and follow along with our instructors! But that's not all, you'll also get the Slim Away Belt to help you maximize your workout! Order now! GUARANTEE: Your satisfaction is 100% guaranteed. if you are dissatisfied with your SlimCycle for any reason, simply return the product within 30 days for an easy refund of your purchase price, excluding shipping and handling. See our return policy for more information. Exceptions may apply.
Slim Cycle does not ship to AK, HI, PR, Guam or Canada.